Terms of Service

Effective Date: 7 October 2026

Note: These terms of service are provided as a draft and require legal review and approval by the owner/operator before use in production.

1. Acceptance of Terms

By accessing or using Cluzta ("the Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by Oz Systems Pty Ltd ("we," "us," or "our"), an Australian company. If you do not agree to these Terms, do not use the Service.

2. Description of Service

Cluzta is a cloud-based construction management platform that provides tools for project management, AI-powered drawing generation, bill of quantities (BOQ), approvals tracking, contract management, and financial oversight. Features and availability may vary by subscription plan and region.

3. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

You must be at least 18 years old to create an account. By registering, you represent that you meet this requirement.

4. Subscription Plans and Fees

4.1 Plans

Cluzta offers the following subscription plans:

  • Free: Limited features for small contractors (up to 3 active projects)
  • Professional: $49 USD per month (or Rf 1,499 MVR for Maldives users), billed monthly, with unlimited projects and advanced features
  • Enterprise: Custom pricing with dedicated support and tailored features

4.2 Payment

Subscription fees are charged in advance on a monthly basis via Stripe. By subscribing, you authorize us to charge your payment method on file. All fees are non-refundable unless otherwise stated or required by law.

4.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. You will retain access until that date, and no refund will be issued for partial months.

4.4 Price Changes

We reserve the right to change subscription fees with at least 30 days' notice. Continued use of the Service after the price change takes effect constitutes acceptance of the new fees.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated tools (bots, scrapers) to access the Service without permission
  • Interfere with or disrupt the Service or servers
  • Share your account credentials with unauthorized third parties
  • Use the Service to infringe on intellectual property rights of others

We reserve the right to suspend or terminate your account if you violate these terms.

6. User Content and Data

6.1 Ownership

You retain all ownership rights to the content and data you upload or create using the Service ("User Content"). This includes drawings, project files, financial records, and other materials.

6.2 License to Us

By uploading User Content, you grant us a limited, non-exclusive, worldwide license to use, store, process, and display your content solely to provide and improve the Service. We do not claim ownership of your content.

6.3 Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of your User Content. We do not review all user-uploaded content and are not liable for any content uploaded by users.

6.4 Backup

While we perform regular backups, you are responsible for maintaining your own backup copies of important data. We are not liable for data loss.

7. Intellectual Property

The Service, including its design, features, code, trademarks, and all related intellectual property, is owned by Oz Systems Pty Ltd and is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our written permission.

8. AI-Generated Content

Cluzta uses AI technology to generate drawings, BOQ, and other outputs based on your inputs. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing, verifying, and validating all AI-generated outputs before use in construction, regulatory submissions, or any other purpose. We make no warranties regarding the accuracy or suitability of AI-generated content.

9. Disclaimers and Limitation of Liability

9.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 Limitation of Liability

To the maximum extent permitted by law, Oz Systems Pty Ltd shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Service, including but not limited to lost profits, lost data, business interruption, or construction delays. Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9.3 Professional Advice

Cluzta is a software tool and does not provide legal, engineering, architectural, or financial advice. You should consult with licensed professionals before making decisions based on outputs from the Service.

10. Indemnification

You agree to indemnify and hold harmless Oz Systems Pty Ltd, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, you will lose access to your account and data. You may request a data export before termination by contacting us.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or a prominent notice on the Service. Continued use after changes indicates acceptance. If you do not agree, you must stop using the Service and cancel your account.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with Australian law, or in the courts of Australia if arbitration is not applicable. You waive any right to participate in class actions.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have questions about these Terms, please contact us:

Oz Systems Pty Ltd

Email: hello@cluzta.com